Terms & Conditions Responsible Gaming
What data we collect
CKK Apps- collects certain information automatically — or directly from you — when you register or use our services. We only collect what is genuinely necessary to provide those services.
| Data Type | What We Collect | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Verification & Support |
| Financial Information | Mobile banking number (bKash/Nagad/Rocket) | Payment Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Usage Data | Login time, betting activity, preferred games | Service Improvement & Personalization |
Your card number or full bank account details are never stored — only your mobile banking number is kept.
How your data is used
Any information collected is used only for its intended purpose. CKK Apps No data is processed unnecessarily.
- To create and manage your account — registration details are used.
- To process payments and verify transactions — financial information is used.
- To prevent fraud and money laundering — device and usage data are analyzed.
- To show you relevant offers — your usage history is analysed.
- To meet legal obligations — information may be shared with authorities upon request.
- To improve customer service — support conversations are analysed.
Your data is never shared with third parties for marketing or advertising purposes.
How long is data retained
No data is retained beyond what is necessary. CKK Apps Specific retention periods are set for each category of data.
- Account Information: For the duration of account activity + 5 years after closure (for legal compliance).
- Transaction Records: 7 years — in accordance with international financial regulations.
- Support Conversations: 2 years after the last interaction.
- Log Files & Device Information: 90 days.
- Marketing Consent: Deleted immediately upon opt-out.
Once the retention period expires, your data is permanently deleted or anonymized so that you can no longer be identified.
Who your data is shared with
Any sharing of your data is strictly for operational purposes and is governed by binding agreements. CKK Apps Your data is never sold for any amount.
- Payment Processors: Mobile banking services such as bKash, Nagad, and Rocket — solely to process transactions.
- KYC Verification Provider: Licensed agencies for identity verification.
- Regulatory Authority: When required by law or under a court order.
- Game Provider: For Live Casino game operations — session data only.
Your data is never shared with ad networks, social media platforms, or data brokers.
Cookie Policy
CKK Apps-'s website and app use cookies — small files stored in your browser that help improve your experience.
- Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
- Functional Cookies: To remember your language preferences and settings.
- Performance Cookies: To identify which parts of the site are loading slowly.
- CKK Apps does not use advertising cookies — third parties cannot track you.
You can manage cookies through your browser settings; however, disabling certain essential cookies may affect login and payment functionality.
Your Rights
You have full control over your personal data. CKK Apps These rights are always respected.
Upon receiving any request to exercise your rights Within 72 hours You will receive a response.
Child Protection Policy
CKK Apps-'s services are strictly for users aged 18 and above. We never knowingly collect personal information from minors.
- Age is verified at registration — users under 18 cannot create an account.
- If any data belonging to a minor is collected inadvertently, it will be deleted immediately.
- If parents suspect their child has created an account, please contact our support team immediately.
Contact & Complaints
For any privacy-related questions or complaints, please contact our Data Protection team.